May 2020 - European Guesthouse

Hotel

Welcome to EUROPEAN GUESTHOUSE

The newly renovated European Guesthouse is located in the quiet area of Wat Bo within easy walking distance of the busy Pub Street. The famous Angkor Wat Temple is 8 km from the guesthouse.

Our recent development of the property has introduced a swimming pool and sunbathing area to complement the existing traditional secluded garden.

We offer air-conditioned private rooms and specialist dorm accommodation.

High speed free Wi-Fi is available throughout the property.

All private rooms have a cable TV and en suite toilet with hot shower facilities. Dorm accommodation has either en suite or private toilet and showers.

We offer a full menu throughout the day with a mixture of Khmer and Western food including freshly made pizza and crepes. We also have a fully stocked bar where we provide a range of cocktails, spirits, beers, shakes and premium coffee.

We are flexible about check in and out times subject to how busy we are. We provide a pick-up service to guests arriving in Siem Reap costing $3 from any bus station and $5 from the airport.

We are agents for a wide range of bus and other tickets and provide many other services such as tour information, visa renewals, cooking classes, bike hire and laundry.

We are a certified child safe guesthouse and we actively support several NGO’s in Siem Reap.

Address: #0566, Group 2, Banteay Chas Village, Slorkram Commune, Siem Reap

Phone: +855 (0) 97 84 86 810

Groups

We have a good selection of dorms and rooms which allows us to cater for groups up to 20 or so. We can arrange all inclusive packages at very competitive rates. Call us or email directly for quotations.

Giving something back

At European Guesthouse we have made a commitment to look after Cambodia and its people. We are dedicated to give our guests a relaxed, friendly and clean accommodation option that helps benefit and develop the local community.

We are business members of ConCert an NGO which helps support well run NGO’s across Cambodia.

We are proud members of ChildSafe International. An international network that protect children from abuse and prevent them from being placed in abusive situations.

“In hotels and guesthouses, there is an emphasis on recognizing the danger of sexual abuse of children. The staff is trained not to let in customers with minors other than their own and to inform the police or local ChildSafe team.” - ChildSafe International

We are members of Environmentally friendly hotels / green hotels. A website that lets you search for lodging properties which take one or more environmental actions.

Whether you have lunch at a local market or sponsor a fruit tree there are many ways to give something back to the local communities when you are travelling.

When in Siem Reap, make sure to check out our informative travel corner and ask us for more information about places to see and visit…

Hotel

The Community

Our Community

European Guesthouse holidays makes a difference

Environment

- We recycle all cardboard, bottles and cans.
- We compost old leaves and grass cuttings
- We use low energy lighting
- Staff are trained on being mindful of electricity usage
- All water is filtered
- We do gray water recycling
- All waste water is properly treated and no unsafe water is released into the environment.
- We minimize our use of any pesticide. Those we do use (mosquito control) meet international standards.
- We are training our local team on environmental issues and encouraging them to participate in waste reduction.
- All managers are trained to ‘think before you print’ reducing our use of paper. Any paper is kept and used for scrap note pads etc, after this it is recycled.
- Towels and sheets are cleaned on check out and request only
- We use fruits, vegetables and herbs grown from our own organic garden
- All food is bought at the local market
- We do not run large group tours
- We provide information for customers on the challenges Cambodia faces and ways in which they can help
- Donations from guests are directed to Build your Future Today Centre and Angkor Hospital for Children.

Recruitment / Employment

Our team of Khmer staff are European Guesthouse’s greatest asset. We pride ourselves on helping them develop their skills and capabilities for the future. We actively recruit from the local community with an emphasis on female employees. We focus on providing an opportunity for entry level staff to train in other departments, and move through our organisation. We pride ourselves on being a fair pay, equal opportunity employer.

All staff receive free meals at work

We actively recruit & develop females and provide programs to help expand career options – including helping with English and computer classes. We promote from within and actively develop staff from entry level positions. We operate to always comply or provide better conditions than specified by Cambodia’s labour law. We provide leave for study, and are as flexible as possible to always enable students to continue their education. We provide regular training throughout the year for most employees We provide substantial monthly bonuses to reward commitment and loyalty. 100% of our staff are local employees. We are an equal opportunity / fair pay employer. We employ local Cambodian Guides and assist in developing ‘driver’s’ to become guides, which expands their career prospects, and increases the salary available to them.

Community Relations

We are business members of ConCert an NGO which helps support well run NGO’s across Cambodia. We work with a number of community organizations and support them through providing links to customers. The two main organizations that we support are Sangkheum Center and Angkor Hospital for children. Both of these NGO’s we recommend for volunteers, donations of items, and site visits. We help facilitate contact with willing volunteers / donations We incorporate community focus into any group packages we provide We actively seek and use local suppliers where possible We completely avoid corruption and refuse to use commission schemes.

Cultural Information

Each room includes an information book which details information on Cambodia, sights and attractions as well as providing information on ways visitors can get involved. Our reception team is able to provide customers with information on local NGO’s, orphanages and other ways in which they can help. We provide information on ways customers can donate and help the people of Cambodia.

Purchasing

We purchase locally wherever possible & aim to use as much Cambodian grown produce as possible We seek local operators wherever possible We avoid corruption / bribe schemes

Continual Improvement

We are continually reviewing our performance in being a responsible tourism operator. We have an ongoing commitment to staff education on environmental and socially responsible practices.
*Information provided was to the best of our knowledge correct at the time of writing. Dated October 16th 2013.

Month: May 2020